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The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.

In the early hours of Saturday, December 17th, 2011, Zoe Nolan, a 19-year-old Manchester University student, walked out of a party taking place in the shared accommodation where she had been living for three months. She was never seen again.

For a century Bram Stoker's Dracula has reigned supreme as the undisputed masterpiece of horror writing. We have all grown up under the shadow of the elegant Count, at once an attractive, brutal, and erotic creature of the night.

One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon - a result of the company’s exemplary leadership practices. Joseph Michelli explains that the international success of Starbucks begins with a promise: To inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time.

The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.

Imagine Christmas Eve, the streets of New York City bright with holiday cheer. All over the city, people are getting ready to celebrate. Tomorrow is Christmas day. Well, at least for some people it is! For Liam Klass, however, it is just another busy day at the office. There is so much work to do and so little time in which to do it. There’s just no time for Christmas frivolity. But it’s all worth it. After all, this law practice is her family’s legacy, and what could possibly be more important than that?