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"People don't leave an organization; they leave a boss" has become a truism in the workplace. The most common issue is that employees who get promoted from supervisor to manager or from manager to senior executive don't have adequate leadership and communication skills for the job. As a result, they are stuck in micromanagement mode.

Today, most business writing is email writing. We handle even our most important customer transactions, internal operations, and supplier partnerships solely by email. Yet many of us still struggle to write emails that get results. And we often are so overwhelmed by the sheer volume of emails that we feel as though we’re in email jail! How we handle email has a large impact on the trajectory of our career. Emails can build or destroy credibility, clarify or confuse situations for our coworkers and customers, and reduce or increase security risks and legal liabilities.

Subjects include subtle principles of persuasion, selecting powerful and memorable language, appropriate responses to buyer concerns, and how to structure your key message.

"Just shut up and work, __________!" Everyone has a name they would put in that spot if they could say what they really feel at work sometimes. To be successful we must learn how to rise up and become the changing detoxifying force in our work space. In this program, learn to deal with mean-spirited people, create positive energy from a negative environment, deal with criticism constructively, and resolve conflict with class and poise.Take the concepts to heart and watch as you lead the way to a better and nontoxic workplace for you and everyone else!

The fear of public speaking is the most common dread any of us will ever face. In fact, it's the number one phobia on the planet! Yet the ability to communicate effectively in front of a crowd is the most important skill to have if you want to advance your career. Being able to master your fear of public speaking and control your stage fright will bring you closer to phenomenal success than mastery of any other challenge.

Your career depends on your ability to express exactly what you mean. Here are the keys to effective communication in both written and face-to-face encounters.

Have you ever wondered how some people seem to thrive under pressure? This audio program, which features perspectives from nine best-selling authors, will teach you how to tackle more projects with essential time management skills.

Subjects include thinking on your feet, with a four-part format for organizing and stating opinions and positions clearly and memorably; responding to difficult questions, such as in a meeting or after a presentation as well as one on one, with specific techniques that help you get your point across; and presenting your ideas in a way that builds credibility, rapport, and presence. Additionally, you will learn how to offer extemporaneous comments authoritatively and persuasively.

Self-confident people exude passion and achieve extraordinary results. Join 10 experts in self-confidence as they share the systems for what the most successful people in the world enjoy - powerful self-confidence! Powerful Self-Confidence will teach you skills to increase your emotional capacity, build an unshakable belief in yourself, and experience increased performance through self-confidence. Implement the systems and tools offered in this program, and you will cultivate a healthy and confident state of mind to propel your life forward.