Ergebnis von "David A. Bell" in Alle Kategorien

Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. This updated edition of Managing Knock Your Socks Off Service provides listeners with up-to-the-minute advice on how they can create world-class service both in their operations and through their people, whether they work with customers face-to-face, on the phone, or in e-space.

Joshua Fields takes the same flights every week for work, his life a series of departures and arrivals, hotels and airports. During yet another layover, he meets Morgan, a beautiful stranger with whom he feels an immediate connection. When it’s time for their respective flights, Morgan kisses Joshua passionately, lamenting that they’ll never see each other again. As soon as Morgan disappears in the crowd, Joshua is shocked to see her face on a nearby TV. The reason: Morgan is a missing person. What follows is a whirlwind, fast-paced journey filled with lies, deceit, and secrets.

When 17-year-old Hunter Gifford wakes up in the hospital on the night of homecoming, he’s shocked to learn he and his girlfriend, Chloe Summers, have been in a terrible car accident. Hunter has no memory of the crash, and his shock turns to horror when he is told Chloe’s blood has been found in the car, but she has disappeared. Back at school, his fellow students taunt him, and his former best friend starts making a true-crime documentary about the case—one that points the finger directly at Hunter.

Jake Powell is racing to get off the island as a powerful hurricane approaches. When he finds his best friend Dallas, the building manager, dead from a blow to the skull, Jake realizes there’s more than the storm to fear. There’s a murderer on the island, maybe even still inside the nearly abandoned building. Dallas had repeatedly run afoul of the wealthy owners of the building by complaining about code violations and the precarious state of the condos. But he’d also once told Jake that every resident had a secret they’d come to Florida to escape. Had one of them killed to conceal their sins?