• Inhaltsangabe

  • This podcast is for assistant managers looking to get promoted to store managers and new store managers. Getting promoted is the easy part. Keeping the job and becoming good at it is where I can help. Good results, good work-life balance, and big bonuses are what I'm talking about!
    © 2024 C-Store Center
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  • Sales and Upselling Strategies for Convenience Store Managers
    Dec 24 2024

    Here's what we'll be covering in today's episode:

    1. Sales techniques and consultative selling – Learn how to approach sales in a way that focuses on building trust and meeting customer needs.
    2. Identifying upselling opportunities – Discover how to spot the right moments to suggest additional products or services.
    3. Effective communication for upselling – Get practical tips for recommending items without coming across as pushy.
    4. Overcoming objections and closing sales – We'll explore how to address common objections and close the sale confidently.
    5. Monitoring and evaluating sales performance – Learn how to track what's working and make adjustments to keep improving.

    So, whether you're a seasoned manager or just starting out, this episode will give you the tools to level up your sales game and create a better customer experience. Let's get started!

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    17 Min.
  • Emotional Intelligence and Conflict Resolution for Convenience Store Managers
    Oct 13 2024

    In this episode, we'll be covering:

    • How to develop emotional intelligence and boost your self-awareness as a leader.
    • The power of empathy and how mastering active listening can make all the difference in your daily interactions.
    • Effective strategies for resolving conflicts and handling difficult situations with confidence.
    • Techniques for negotiation and compromise to maintain harmony and fairness in your team.
    • And finally, how to create a positive and inclusive work environment that makes your employees feel valued.
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    22 Min.
  • Time Management and Organizational Skills for Convenience Store Managers
    Oct 6 2024

    In today's episode, we will explore practical ways to boost your efficiency and help you stay organized. Here's what we'll cover:

    • Prioritizing tasks and how to manage your time effectively to focus on what matters most.
    • Delegation and task management to help you make the most of your team's strengths.
    • Scheduling and resource allocation ensure you have the right people and tools in place at the right time.
    • Simple but effective organization techniques for handling administrative tasks.
    • And finally, tips for maximizing productivity while keeping distractions to a minimum.

    By the end of this episode, you'll have actionable strategies to keep your store running smoothly and efficiently, no matter what challenges you may face. Let's get started!

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    19 Min.

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