Can the art of cleaning command the same respect as nursing or other esteemed professions? We promise you'll find the answer in our engaging discussion with Shannon Miller and Jamie Runco.

Together, we unravel the often-overlooked complexities facing cleaning professionals, especially when clients make belittling remarks about pricing.

Learn how to stand firm with confidence and professionalism, even when faced with unfair comparisons. Our episode is packed with strategies for crafting polite yet impactful responses, helping you to highlight the value and quality of your services while maintaining your dignity.

We provide practical advice on handling judgmental perspectives and price negotiations, focusing on the importance of showcasing expertise and care in every service offered.

Discover how to present a polished image in all communications, and when it’s necessary to assertively set boundaries to navigate belittling behavior. Through this conversation, you'll gain insights into maintaining the balance between professionalism and assertiveness while reinforcing the worth of your trade.

Want a copy of the value statements we made for the show?
Click here: https://drive.google.com/file/d/10OIDxfcAd-pGop5pXOGkmymfV7NQtcDg/view?usp=sharing

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It can be crowed when trying to figure out who you are going to learn from

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Heather Nelson is Cleaning Business Owner who was Arrested Over Christmas Bonus Dispute: A Wake-Up Call for the Industry. ( Link to article is down below or just google it:)

Should cleaning professionals rely on holiday bonuses and tips, or is it more sustainable to set fair prices from the start? This critical question is at the heart of our latest discussion with Jamie, where we examine the nuances of tipping culture and its impact on the cleaning industry.

In this episode, we break down a shocking case involving Heather Nielsen, a house cleaner who was arrested after assaulting a client over a withheld Christmas bonus. The incident, which also involved her taking blank checks to cover rent, exposes the risks of unrealistic expectations and financial desperation in the industry.

We emphasize the importance of professionalism, integrity, and self-worth while encouraging cleaners and business owners to attract clients who genuinely value their work. Additionally, we tackle the complexities of tipping—cash versus credit, ethical concerns.

https://www.14news.com/2025/01/12/housekeeper-accused-assaulting-83-year-old-employer-who-denied-her-500-christmas-bonus/

Send us a text

It can be crowed when trying to figure out who you are going to learn from

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

What if your cleaning business could gain more visibility for minimal cost—essentially just labor, payroll taxes, and workers' compensation? A wholesale approach to marketing, so to speak.

In this episode, Jamie Runco and I, Shannon Miller, dive into the murky waters of influencer marketing. We explore the idea of offering free cleaning services in exchange for social media shout-outs, analyzing whether these collaborations truly deliver value. Together, we question the elusive return on investment and discuss how such arrangements might blur professional boundaries. Ultimately, we advocate for a more traditional business approach—like monetary compensation or at least discounted rates—supported by clear, written contracts.

As we navigate the rapidly evolving influencer landscape, we examine the impact of social media powerhouses on niche markets like cleaning. We highlight the importance of partnering with influencers who align with your brand values and target audience. Along the way, we stress the critical need for written agreements and ROI measurement to determine whether these partnerships are worth the effort. With trends shifting faster than ever, we explore how learning from seasoned experts can help you avoid pitfalls while maximizing the benefits of influencer collaborations.

Through the lens of post-pandemic realities, we also delve into the ethical aspects of influencer culture and entitlement, particularly in industries like real estate and short-term rentals. Personal anecdotes bring to life the logistical and valuation challenges of offering free services, and we encourage businesses to remain strategic when considering such partnerships.

We invite you to join the conversation—share your experiences and insights as we foster a community of learning and discussion around influencer deals and their impact on the cleaning industry and beyond.

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Send us a text

It can be crowed when trying to figure out who you are going to learn from

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com